The development company, for its part, responded quickly to Houston's complaints.
“Sansiri has fully acknowledged the unfortunate construction shortcoming that happened in one of the units at The Base Sukhumvit 77 (pictured). We sincerely regret what happened and are determined to do whatever we can to correct it immediately,” Sansiri executive Uthai Uthaisangsuk said in a video statement, according to DDProperty.
“Last Thursday, the day when we were first notified of the matter, a team including Mr. Uthai himself and construction consultants and responsible contractors inspected the unit. We found that the matter indeed existed, and we are ready to send qualified workmen to conduct proper repair work immediately. We also planned to arrange teams of quality control inspectors to examine all cement walls in every unit throughout the project."
The spokesperson added: “Let me state once again. Sansiri takes this matter very seriously. We will conduct the examination of the walls throughout the project in a thorough and professional manner – and certainly this matter will not be concluded until all inspection works have been fully completed."