On the above referenced orders I would like to issue the customer a credit in the amount of $3,100.00 USD. This is due to a late shipment resulting in delayed delivery to the customer. They had paid for airfreight and I am offering them a credit which would have been the difference between the airfreight and Ocean freight cost.
Could you please issue a credit memo to Filtec for this amount? The memo can be sent directly to Ben Ewen at Ben.Ewen@filtec.co.nz or you can send it to me and I will provide it to the customer. Thank you in advance for your help and if there are any questions please let me know.