As per the e-mail bank sent to me which is also similar to yours, you
will have to pay an upfront payment of 20,000THB out of your pocket
via western union office at your post office to the Shipping Agent for
the pick up fee, and you will be given the information requested at
the western union office. which you will e-mail to bank by replying to
the confirmation mail sent from them ...and you will receive the whole
money in your account without any delay after they have verified that
you have sent the money to the agent, kindly read the mail sent to you
very well.