Many other organizations have developed highly sophisticated tracking programs, and most of these have proved cost-effective. For example,Merck&Company,Inc.,determined that a typical applicant had to fill in his or her social security number on at least 22 different occasion during the application process. Eliminating this kind of unnecessary redundancy save the company considerable money. MCI Telecommunications uses SmartSearch2, an automated resume tracking system,to identify qualified applicants quickly and accurately. Each of these companies is convinced that its HR planning has improved with the use of such system.