PLANNING PROCESS:
STRATEGIC PLAN AND OPERATIONAL PLANKFC has strategic planning to increase its market worth value of the market and its marketshare. They work on a well defined strategic planning for this. They are workingefficiently on operational plans for example they only open up the branch were they can easilyearn up to more than desired or planned revenue even like KFC has open up its wheels for less cost and market penetrating in areas like Thokar Niaz Baig and Bahria Town this is part of their operational plans once they will think they have made the spot then they would openup its new branch. Operational plans also include launching of a new product to change or innovate its product line for the customers.
POLICIES:
KFC policies are excellence for their standards which are shortly termed as CHAMPSi.e.C: CleanlinessH: HospitalityA: AccuracyM: MaintenanceP: ProductS: Speed of ServeKFC policies regulates around these standards,hospitality is also with theemployees regarding their issues and privacy.
PROCEDURES/RULES:
Procedures are well described in CHAMPS standard library whose access is onlygivento the employees.There procedures/ rules include safety for its products as well as their employees byproviding with sanitizers keeping kitchen environment clean and hygienic.