Hi Wintel Team,
Kindly look into this server THRAYRAY-FP01 issue urgently. The issue was detected on Monday night. Yesterday Tuesday at 12:30 pm Thailand local time with SDM Torance’s approval, Wintel L2 Faizal switch off and switch on the server – since the reboot failed to come up. Both RDP and ILO connections having issues. I suspect there could be hardware issue. Pls look into this server with priority. If there is hardware issue, kindly log a hardware breakfix call.
EUC onsite Naksompong, Naphatchanan contact number is +66-85 503 2338. Pls call him directly.