Discussion
Similar to previous research findings,
the cost of lost productivity was the highest
among all of the cost categories, ranging
from 47.1 to 67.6 percent of total
turnover costs for this sample (Hinkin and
Tracey 2006). Also consistent with previous
research, we found that predeparture
costs were generally the lowest (ranging
from 1.7 to 15.1 percent of total costs).
Focusing on statistically significant differences,
it costs almost twice as much to
replace an employee who is competent at
a complex task than one who has mastered