1. Support FNOL to take part in the treatment of lower loss or under budget FNOL65 points supported in part in keeping the cost ratio at or below 3.0%
2. Stimulate FNOL during office hours on their part. in-house adjuster to obtain more than 70% increase over 2014. NPS to reduce the score 3-4 hours outsource in order to attain the highest satisfaction. To affect the renewaland suggestions leading to profitability.
3. Optimization Subrogate to 3% better than 2014.
4. Perform proactive to reach more customers in the process of claiming back FNOL, adjuster must each customer 100% to guide the process of claim .
5. Create a tool to control the target to achieve by Adjuster Adjuster can use to control their own work and they (FNOL, CLEAR Close Claim, Outstanding, Recovery, Subrogate, Fluad)
6. Using the framework of the initiative. time to control the quality of the Adjuster.
1. Support FNOL to take part in the treatment of lower loss or under budget FNOL65 points supported in part in keeping the cost ratio at or below 3.0% 2. Stimulate FNOL during office hours on their part. in-house adjuster to obtain more than 70% increase over 2014. NPS to reduce the score 3-4 hours outsource in order to attain the highest satisfaction. To affect the renewaland suggestions leading to profitability. 3. Optimization Subrogate to 3% better than 2014. 4. Perform proactive to reach more customers in the process of claiming back FNOL, adjuster must each customer 100% to guide the process of claim . 5. Create a tool to control the target to achieve by Adjuster Adjuster can use to control their own work and they (FNOL, CLEAR Close Claim, Outstanding, Recovery, Subrogate, Fluad) 6. Using the framework of the initiative. time to control the quality of the Adjuster.
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