Source : Logica Management Consulting
Type of survey : Survey of 380 senior executives in western Europe
Date : Oct 2008
Logica Management Consulting and the Economist Intelligence Unit studied success rates for business process change projects (most of which have significant technology components). A cross section of different industries were included in the survey.
Findings showed;
35% of organizations abandoned a major project in the last 3 years
37% of business process change projects fail to deliver benefits