Hi Khun Nong and Khun Aey,
Please make sure this does not happen again. Luckily We still have more than 7 days to sell the rooms.
Kindly see my comments below
DOS – MUST follow strong on all PROS / TEN booking
- Please ensure our yield and materialization is HIGH
- Need to retrain again selling steps for each Sales manager
FOM – must monitor cut off date after blocking room and ask S&M dept for answer for each block
- Also allowed to make more room blocking and play with overflow
- Currently we do not have Revenue dept yet, please help on this part until we get a Revenue Manager