organizational efficiency refers to the amount of resources used to achieve an organizational goal", and "organizational effectiveness is the degree to which organization achieves a stated objective"(Richard Daft). The more resources wasted during the production process, the more inefficient the manager. If organizations are using their resources to attain their goals, the managers are effective. Finally, "productivity is the level of output of goods and services achieved by the resources of an organization" (Ricky W. Griffin) Effectiveness, efficiency, performance, and productivity are all important concepts for managers and organizations.