Clarabridge helps the world’s leading brands connect to virtually any data type and customer feedback source to deliver the only complete understanding of the customer. We work with you to provide the customer knowledge your organization needs to make confident, customer-focused decisions.
To help you understand the customer voice, we harness every possible source of customer feedback, including multiple survey types, call center recordings, social media, and online review sites. We combine this data with the industry’s leading text analytics engine, transforming it into rich intelligence for evidence-based action, which ultimately leads to happier customers.