Hey! We will definitely help you out- I'll send you a replacement with
your next order (just let me know exactly what grip it is).
Just so you know though, it's extremely unlikely that that could
happen by being dropped. G10 is very strong & almost nothing, outside
of purposely manipulating the material, would cause what I see in the
picture.
Regardless, you are a good customer of ours & I'll get you a
replacement so you can satisfy your customer. Thanks!