'm really sorry. I did not intend to cheat you. It is an error caused by shipping delays.
Would you help solve Negative feedback please.
I feel sorry Respectfully and sincerely apologize for any problems that arise.
We did not complacent with your problems. Please accept our apologies.
Please give me a chance to forgive me for my foolish.
I look forward to your contact.
If you have further questions, please contact me.
I truly appreciate your kindness.
Have a great day in your very beautiful country!
Sincerely,