Please review the forms (see my notes) as I have taken out those which Craig doesn't need you to send. The attached will be the documents that you will be sending out. Wait for Craig's confirmation on my queries before you process.
Craig,
1) FPI will need the original Policy Document for a full surrender, otherwise they will not release the payment.
2) The first Aviva withdrawal of USD36,896 is that to be spread across all accumulation units?
Please confirm before Sar process these.