Selection and Recruiting: – Consider the match between a prospective employee’s motivations and values and those offered by the job or organization when making selection and promotion decisions. – Test for engagement propensity. – Make decisions about promotions to leadership positions based, in part, on the ability of the candidate to build highly engaged teams.
Leadership and Workforce Development: – Use your engagement survey score to target leadership areas (and leaders) most in need of development. The engagement survey can often act as a leadership training needs analysis. – Remember that an emphasis on training and development is, in itself, a strong determinant of engagement.
Performance Management: – Involve all employees in setting goals (the whats) and targeting competencies (the hows) in relation to departmental and company priorities and the organization’s value system. – Hold people accountable for performance; reward the winners and act on those that don’t meet expectations.
Rewards and Recognition: – Help leaders understand the difference between reward (some type of financial or nonfinancial compensation) and recognition (public or private appreciation for a job well done). – Increase the frequency of recognition and feedback. They are powerful motivators of engagement and often cost nothing. – Set up special awards for leaders or teams that embody engagement.