The key to organizational success often depends on the nature and extent of a special kind of leadership to which Jennings referred: stewardship. That is, leadership by women and men who go through life feeling "it's mostly about others." Robert Greenleaf characterizes them as servant leaders. Dan Goleman would say they have highly developed emotional intelligence. Jim O'Toole would say that their values and behavior are guided by a moral compass. Bill George suggests that the great leaders are authentic and follow what he characterizes as their True North: an internal compass that guides them as a human being at their deepest level. "It is your orienting point - your fixed point in a spinning world - that helps you stay on track as a leader. Your True North is based on what is most important to you, your most cherished values, your passions and motivations, the sources of satisfaction in your life. Just as a compass points toward a magnetic field, your True North pulls you toward the purpose of your leadership."
I commend Cheryl Bachelder on the abundance of valuable information, insights, and counsel she provides, based on her wide and deep experience with major corporations that include Yum Brands!, Domino's Pizza, RJR Nabisco, the Gillete Company, Procter & Gamble, and currently Popeyes® Louisiana Kitchen, Inc. at which she serves as CEO.