At the start of the project in 2005 a process maturity assessment
was jointly conducted by Fujitsu Australia and QHID to
establish the existing state of QHID’s process chain, ascertain
the interfaces between the different processes and determine the
optimal implementation sequence. The results from the assessment,
as depicted in Figure 1, formed part of the project baseline
and helped to define the initial implementation priorities
as well as set targets to raise the maturity levels of the various
processes.