Khun Bird,
I believe that someone from Gardens restaurant has called you to ask for support and you responded by telling them you are out of Bangkok.... no help?
When you are out at other location or busy you need to still manage to respond correctly and positively to customer such as:
- I am in training session at moment but will contact you in xxxx time
- I am outside Bangkok on other installation but I will get my colleague in our office in Bangkok to contact you
- Please contact our hotline number so that they can assist you as I am travelling out of Bangkok at moment.
Please "Take responsibility" to ensure that follow up is provided to customers.
Khun Nok - the staff at Gardens are trying to call "HOTLINE" number but no one pick up. PLease contact them immediately on 0827579610