We arrived and were given a room in a side annex which was overlooking a building site. Not impressed, we asked if there was another room and the staff were excellent giving us one in the main section which was much nicer and quieter. The hotel is nice, if functional and definitely designed for the heat so it was a shame it was so cold. Important to know us that this hotel is very out of the town. The hotel do offer a free shuttle but it takes about 15mins and can be a little annoying if you want to stay in the main centre. There are lots of nice guest houses in the centre which would be much better value for a couple wanting to see Luang Prabang.