Dear All,
After discussion with Alan this morning, this situation is expected to be recovered in the next 2-3 hours.
This incident impact to the systems:
Action Plan: 30.05.16 (10.30 AM)
- AP Portal : Marchants are able to create the shipment in AP Portal but still cannot print out the Label
Khun Anongnart will inform all merchants who create the shipping label on AP Portal to wait for the Label printing after 13.00 Hrs.
Khun Anongnart will inform all merchants who have their pickup schedule in the morning to change their pickup slot to afternoon.
Khun Chavalit will inform Pick up to change all morning pickup schedule to afternoon
- ePOD: Depot manager/Supervisor advice PDA to use the D-sheet for today delivery.
o Expect missing information for today delivery: Recipient signature and GPS.
- MIRROR: wait for the recovery in the afternoon to start the process at central hub.
Currently, IT server team is now working on the recovering and checking all impact.
I will inform you once have any update before noon today