Call 4
Caller 4: Please! You must help me! My factory's on fire!
Lady: Please try to stay calm, ma'am. Where is the fire?
Caller 4: There's smoke everywhere . . . !
Lady: Excuse me . . . are you out of the factory?
Caller 4: Yes, I am! Please send help immediately!
Lady: Now, ma'am, stay calm. Where are you located?
Question 4. Who is the person probably calling?
Answer: ________________________
Lady: Fire department.
Caller 4: Please! You must help me! My factory's on fire!
Call 5
Caller 5: Yes, I'd like to make an appointment.
Guy: Have you ever been here before?
Caller 5: No, but I'm a student, and all of a sudden, I can't see things on the board in the front of the classroom very well. . .
Guy: OK. It sounds like you need an exam.
Caller 5: Great. I've been so worried . . .
Question 5. Who is the caller probably calling?
Answer: ________________________
Guy: Eye clinic. This is Michael.
Caller 5: Yes, I'd like to make an appointment.
Vocabulary Preview
You are going to hear some conversations. Listen and take notes on the following words and expressions. Put an (x) mark before the unfamiliar words.