I’m sad about this email. I really thought PPT has enough experiences to react on such email below.
We send many offers for 108kV arresters to you. Hence technical documentation is in your hand.
We explained the old design of SA and SC are no longer standard products and we manufacture only on request till end of this year.
Sure in such a case we will not offer the lowest price. I really thought your sales team can estimate it.
Concerning spare parts and stock orders we(TRIDELTA) asked PPT several times to decide to install a warehouse for our main products.
It would reduce the delivery and improve our service in Thailand. TRIDELTA is also willing to allow special payment conditions in this case.
Up to now we not get any response in this case.