In this research, we use descriptive statistics and one binary logistic statistical model based on the survey data to determine the various attributes influencing passengers’ willingness to recommendthe transit service to others. Table 1 includes a detailed description of the variables incorporated in the statistical analysis. Other variables were tested but were eliminated from the study due to their non-significance, such as age, gender, direction, time of the day and trip transfer. Other variables were not included due to their correlation with other used variables (with a Pearson coefficient of greater than 0.65) such as articulated bus and bus frequency variables. The following function shows the model specification of the binary logit model (i.e., Willingness to recommend variable as a dependent variable).