Top tips for sending out great newsletters
Top tips
Newsletters are a great way to stay in touch with your website visitors and/or customers. They encourage people to visit your website and help build brand loyalty. Here's our advice for how you can make sure you send out newsletters that are sure to get opened, read and enjoyed!
Use your regular email newsletter to build relationships with customers, rather than push products aggressively. Perhaps you sell clothes; rather than just telling people that you’ve got new stock, send an email linking to an article discussing new fashion trends, using your new products to demonstrate different looks. Customers are more likely to click through, it promotes products and is good for your brand image.
1) A great subject line is key to ensuring that as many people as possible open the email. People get a lot of junk mail in their inbox, so aim for a subject line that cuts through the waffle and tells people exactly what is in the email.
2) If you have a newsletter with links to articles or stories on your main website, then don’t just recycyle the headline and first line of the article. Write ‘teaser’ copy – it doesn’t give away the main points of the article, but rather entices people to click on the link.
3) Many email newsletters are ‘all about us’, filled with stories like ‘So-and-so has joined our team’ or ‘we’ve moved’. Your customers will far prefer stories that are relevant, interesting and useful to them. Using our clothing shop example, if your target audience is fashion-concious women, then an article showing them how your new sales assistant is wearing your range of scarves will be a lot more interesting than an article focusing on the expansion of your team.
4) Don’t send out a newsletter without having clear goals and a way to measure success. For example, if you send out a newsletter and want people to click on a link through to an article about a new product line you have, you can use Google Analytics to monitor exactly how many people do click the link and therefore find out if it was placed in a good position on your newsletter.
5) Never send out an email newsletter without testing it first. There is nothing worse that slaving over an email, sending it out to your entire list, and then realising that none of the links work.
Viewing your mailing list
If you want to see all the people you’ve signed up to your mailing list, then you just need to go to the ‘Subscribers’ tab in ‘My campaigns.’ If you want to remove a subscriber from your mailing list, then just tick ‘Unsubscribe’ beside their email address.
There are two ways that customers can sign up to your newsletters:
1) Add a newsletter widget to a web page, which you can do by going to ‘Web pages’ and clicking ‘Build page’. You’ll find the newsletter widget in the ‘My shop’ section.
2) Allow customers to register with your shop, and enable them to sign up to your newsletters there
Top tips for sending out great newsletters
Top tips
Newsletters are a great way to stay in touch with your website visitors and/or customers. They encourage people to visit your website and help build brand loyalty. Here's our advice for how you can make sure you send out newsletters that are sure to get opened, read and enjoyed!
Use your regular email newsletter to build relationships with customers, rather than push products aggressively. Perhaps you sell clothes; rather than just telling people that you’ve got new stock, send an email linking to an article discussing new fashion trends, using your new products to demonstrate different looks. Customers are more likely to click through, it promotes products and is good for your brand image.
1) A great subject line is key to ensuring that as many people as possible open the email. People get a lot of junk mail in their inbox, so aim for a subject line that cuts through the waffle and tells people exactly what is in the email.
2) If you have a newsletter with links to articles or stories on your main website, then don’t just recycyle the headline and first line of the article. Write ‘teaser’ copy – it doesn’t give away the main points of the article, but rather entices people to click on the link.
3) Many email newsletters are ‘all about us’, filled with stories like ‘So-and-so has joined our team’ or ‘we’ve moved’. Your customers will far prefer stories that are relevant, interesting and useful to them. Using our clothing shop example, if your target audience is fashion-concious women, then an article showing them how your new sales assistant is wearing your range of scarves will be a lot more interesting than an article focusing on the expansion of your team.
4) Don’t send out a newsletter without having clear goals and a way to measure success. For example, if you send out a newsletter and want people to click on a link through to an article about a new product line you have, you can use Google Analytics to monitor exactly how many people do click the link and therefore find out if it was placed in a good position on your newsletter.
5) Never send out an email newsletter without testing it first. There is nothing worse that slaving over an email, sending it out to your entire list, and then realising that none of the links work.
Viewing your mailing list
If you want to see all the people you’ve signed up to your mailing list, then you just need to go to the ‘Subscribers’ tab in ‘My campaigns.’ If you want to remove a subscriber from your mailing list, then just tick ‘Unsubscribe’ beside their email address.
There are two ways that customers can sign up to your newsletters:
1) Add a newsletter widget to a web page, which you can do by going to ‘Web pages’ and clicking ‘Build page’. You’ll find the newsletter widget in the ‘My shop’ section.
2) Allow customers to register with your shop, and enable them to sign up to your newsletters there
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