Tools is a simple way to solve a problem. Techniques have a broader application from
tools and may include many tools.
Except the registration of the tools and techniques from many sources, the basic
selection was made from the tools and techniques listed in the ISO 13053-1 standard.
Finally, themost commonly used tools and techniques in Six Sigma methodology are listed
in Table II.
In columnAthere is the suggestion from the ISO 13053-1 standard, for the usefulness
of every tool or technique, where M – mandatory, R – recommended, S – suggested.