Identification of risks that could seriously affect the business activities and strengthening of the countermeasures
Kao conducts risk surveys on events that could affect Yoki-Monozukuri and business continuity at key divisions in Japan as well as Kao Group companies outside of Japan. We are implementing steps to reduce negative impacts on our business activities by identifying events and their occurrence factors that could seriously affect Kao Group business activities and having the divisions responsible for the relevant risks take preferentially proactive measures in advance.
Development and strengthening of the emergency response system
As our business becomes more global, emergency situations that require our response broaden in scope to encompass accidents and disasters, political and social unrest and labor disputes in Japan and overseas. In addition, when an emergency situation occurs, the influence to the business is increasing in terms of both the scale and speed. We are developing and strengthening our emergency response system to be able to respond to these kinds of situations in Japan and overseas.
Strengthening business continuity plan (BCP)*
We are improving our business continuity plan for the events that could seriously affect the continuity of our business activities, such as an operational stoppage due to a large-scale earthquake or an outbreak of an epidemic, in order to strengthen our processes to ensure the delivery of our products that our customers need.