If you mark a pending item for Dispute, select a reason code for the dispute in the Status field. The dispute Date defaults to the current date, which you may edit. Also enter the disputed Amount.
If you mark a pending item for Collection, select a collection agency code in the Status field. Again, the date defaults to the current date and may be edited.
NOTE: The Dispute and Collection fields are generally used only during conversion. After conversion, you perform dispute and collection actions from the Maintain Receivables menu.
If you use the Overdue Charge functionality; select a Last OC value from the drop-down list.
Enter a Last Dunning status and date, indicating the type of dunning letter the customer last received and the date it was sent. In addition, enter the date of the customer's Last OC (last overdue charge), the amount of the last charge, and the date when you sent the customer a Last Statement.
NOTE: These fields are normally used only during conversion.