Jarosław Witkowski and Maja Kiba-Janiak / Procedia - Social and Behavioral Sciences 125 ( 2014 ) 373 – 385 377
The implementation of the tasks of city logistics by local governments requires cooperation with other
stakeholders. The model of a collaborative process of local government as a policy maker is presented in scheme
number 1 (Fig. 1). There are some influences, like environmental, economic, social and law regulations, which
restrict activities of local government. A collaborative process should include all stakeholders of city logistics and
starts from the stakeholders' needs’ analysis. The next step is a dialogue, which should build trust among all
stakeholders. Stakeholder involvement and mutual understanding of the needs and expectations constitutes the next
stage of the collaborative process. Finally, all stakeholders are involved in developing strategic plans, using
available tools and methods. Once strategic plans have been established the collaborative process does not end. It
is a continuous process that should be repeated at regular intervals in order to improve logistics processes in the
city. As a result of the collaborative process, there should be some specific solutions implemented in the field of
city logistics. Cooperation depends on the duration of stakeholders’ relation (Kramarz & Kramarz, 2011).
Fig.1. Scheme 1 – Model of collaborative process of local government as a policy maker in city logistics field. (Source: Own work (modified)
based on Ansell Ch. & Gash A. (2007).
Jarosław Witkowski and Maja Kiba-Janiak / Procedia - Social and Behavioral Sciences 125 ( 2014 ) 373 – 385 377
The implementation of the tasks of city logistics by local governments requires cooperation with other
stakeholders. The model of a collaborative process of local government as a policy maker is presented in scheme
number 1 (Fig. 1). There are some influences, like environmental, economic, social and law regulations, which
restrict activities of local government. A collaborative process should include all stakeholders of city logistics and
starts from the stakeholders' needs’ analysis. The next step is a dialogue, which should build trust among all
stakeholders. Stakeholder involvement and mutual understanding of the needs and expectations constitutes the next
stage of the collaborative process. Finally, all stakeholders are involved in developing strategic plans, using
available tools and methods. Once strategic plans have been established the collaborative process does not end. It
is a continuous process that should be repeated at regular intervals in order to improve logistics processes in the
city. As a result of the collaborative process, there should be some specific solutions implemented in the field of
city logistics. Cooperation depends on the duration of stakeholders’ relation (Kramarz & Kramarz, 2011).
Fig.1. Scheme 1 – Model of collaborative process of local government as a policy maker in city logistics field. (Source: Own work (modified)
based on Ansell Ch. & Gash A. (2007).
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