1.1 Staff should be well groomed and neat at all times.
1.2 Check-in counters should have adequate supply thermal boarding pass
1.3 Ensure relevant baggage tags and essential stationery is available.
e.g. Fragile labels, stables etc.
1.4 Ensure sufficient stock of landing cards (if applicable) and indemnity forms are available.
1.5 Ensure that all equipment, computer terminals, and weighing scale are functioning. Report any faulty equipment immediately to a relevant authority.