Recent crises and catastrophes abruptly reminded companies how vulnerable their
global supply chains are. Particularly, a number of prominent examples led companies
to reconsider a structured risk management approach as an important field of action.
Among them are implementations at Cisco (Harrington and O’Connor, 2009), Ericsson
(Norrman and Jansson, 2004), and in the fashion retail industry (Khan et al., 2008).
No standard definition is available for the term SCRM. By combining definitions
by Ju¨ ttner et al. (2003), who underline the reduction of vulnerability, Tang (2006a), who
emphasize continuity, and Manuj and Mentzer (2008), who highlight strategy
implementation, with own observations, SCRM is defined as the implementation of
strategies to manage both everyday and exceptional risks along the supply chain
Recent crises and catastrophes abruptly reminded companies how vulnerable theirglobal supply chains are. Particularly, a number of prominent examples led companiesto reconsider a structured risk management approach as an important field of action.Among them are implementations at Cisco (Harrington and O’Connor, 2009), Ericsson(Norrman and Jansson, 2004), and in the fashion retail industry (Khan et al., 2008).No standard definition is available for the term SCRM. By combining definitionsby Ju¨ ttner et al. (2003), who underline the reduction of vulnerability, Tang (2006a), whoemphasize continuity, and Manuj and Mentzer (2008), who highlight strategyimplementation, with own observations, SCRM is defined as the implementation ofstrategies to manage both everyday and exceptional risks along the supply chain
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