Holding meetings with Housekeeping staff to discuss their job functions.
Listening to, understanding, and clarifying guest concerns.Inspecting the cleaning and servicing of guestrooms and public areas.
Approaching guests in an attentive, friendly, courteous and service-oriented manner.
Making sure that all Guest Rooms have appropriate supplies and linens in them.
Maintaining guest confidentiality at all times.
Ensuring that rooms and bathrooms are cleaned on a daily basis.Inspecting guest rooms and guest areas.
Supervising the disposal of trash and waste.
Directing housekeeping staff to ensure a high standard of cleanliness in all public areas.
Delegating work to meet business objectives and goals.
Maintaining a high standard of personal appearance and grooming.
Vacuuming carpets and mopping and sweeping tile floors.
Training up new housekeeping staff.
Maintaining an inventory of guest room and housekeeping supplies.
Complying with all health and safety standards.
Maintaining key control.