The Communication Process
A message or communication is sent by the sender through a communication channel to a receiver, or to multiple receivers.
The sender must encode the message (the information being conveyed) into a form that is appropriate to the communication channel, and the receiver then decodes the message to understand its meaning and significance.
Misunderstanding can occur at any stage of the communication process.
Effective communication involves minimising potential misunderstanding and overcoming any barriers to communication at each stage in the communication process.