Position Title : Engineer, Quality Assurance (Warranty Engineer)
Function : Quality Control
Location : Rayong
Job Responsibilities:
- Improvement plan to warranty gap closure.
- Co-ordinate with manufacturing team and others internal and external GMTh organization to solve/improve VOC issues.
- Conduct & coordinate problem solving for VOC issues (JDP, warranty and field).
- Analyze warranty data using statistical methodology to understand the performance of vehicle model and SMT responsible which will lead to prioritize warranty issues to gap closure to target, monitor break point to ensure the effectiveness of solution and prevent re-occurrence base on PRTS+ and VOC tracking.
- Synergy of CPIT resources by conduct and promote the cross data analysis initiative to find the common issue
- Participate CPIT, update sufficiency plan to ensure analysis adhoc report to support problem solving, CPIP.
- Co-ordinate with and support to Chevrolet sales and AFS export regarding POE, field action information on FIND data base and coordinate with vehicle/PWT homeroom quality, engineering i.e. GMDAT, Isuzu and CKD provider to support.
- Conduct and response to FPE/GIFACT process to ensure the deliverables meet to/for pre FPET / FPERC / EFADC
- Regular tracking , report and communicate to GMTh and GMIO for field action and emerging issues
- Work and follow up closely with PI and champions on emerging issues through decision and PAL via ETQ
- Support to QAP/CTF activity for new model launch.
- Support to competition audit program.
Qualifications:
- Degree in Engineering or Science in at least 4 years experience in automotive.
- Familiar with ISO/TS 16949.
- Good skills on Microsoft Excel or Access and GM Web based databases
- Problem solving skills.
- Ability in English communication and adaptation with customer cultures.
- Planning, analytical and logical thinking.
- Self motivation, Initiative, Independent and flexibility
- Customer minded, positive attitude to drive for result oriented and customer focus.
- Team working and co-ordinate with other functions both internal and external for problem solving activity.
- Enthusiasm, challenge with new task assignment and working with the sense of urgency