Dear Suphasuta,
We have now sent your statement several times without hearing from you. Our account paybles continue to pay and therefore our account with your company is low. When we do not have your approval for the statement we sent you, we cannot set it off with our balance at your company. Please let us know if we have misunderstood each other, or if we in the future can expect to hear from you regarding offsetting the accounts for a balance instead.
I'm looking forward to hear from you and have the possibility to balance out the accounts for all of us.
Best Regards
Natacha Daniella Westersø