5.2b(2) Correlation with Organizational Results. Annually, the CHRO reviews the correlation of workforce engagement with turnover, patient engagement, and patient safety with the BOT Quality Committee and PC. This analysis is an input to the SPP and development of SOs and SIs. Gallup has demonstrated and our own studies confirm the relationship between engagement scores and individual PMP outcomes, workforce safety incidents, department-level turnover, patient satisfaction, and culture of safety perceptions: our workgroups in the top quartile for engagement performed higher on the business indicators listed, a finding that supports our work-unit focus on improving engagement.
5.2c(1) Learning and Development System. Our corporate learning management system, HFHSU, offers an array of learning programs and partners with other resources, such as nursing and medical education and the Simulation Center.