A ticket refund is possible if notified in advance, this subject to a processing fee or the stated deduction. If the refund only includes the taxes (excluding International Surcharge), a processing fee will also be levied. If flight routes have been partially completed, the refund shall comprise the remaining amount. In case of a no-show not possible for entire ticket. Please also pay attention to the information regarding your chosen flight below the flight overview and / or the fare conditions on the 'Price' page.