Responsible for managing the Branch Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Bank’s overall strategic plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff Personnel; providing periodic reports.
Makes certain that all office operations are performed in accordance with Established Bank policies and procedures either directly or through appropriate supervisor e.g. office balancing control of vault cash etc.; makes recommendations for changes/improvements as appropriate. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area.
Does this employee supervise others? Yes - Tellers Head Tellers (in Branch Manager’s absence)
Supervisory Responsibilities: Plan and schedule work instruct and train in methods check and approve work.
Essential Functions of the Job:
Maintains a working knowledge of the Bank’s lending and credit policies and answers customer questions as appropriate; takes loan applications; approves or rejects loan applications within individual lending authority.
Attempt to resolve issues and problems with customer’s accounts. Initiate and open new bank accounts. Explain advice on and promote bank products and services to customers. Create and analyze management information and reports which are sent to branch staff and also to the head office.
Answer inquiries regarding checking and savings accounts and other bank related products. Sales/cross-selling bank products.
Travel throughout branch network as required. Perform specialized tasks such as preparing cashier’s checks personal money orders issuing traveler’s checks and exchanging foreign currency.
Back up Branch Manager. Perform services for customers such as ordering bank cards and checks. Receive and verify loan payments and mortgage payments.
In Head Teller’s absence supervise teller line (oversee). Cover teller line regularly. Maintain branch security. Originate and work up loan applications. Review daily branch reports. Safe Deposit knowledge. Ability to react to changes productively and handle other essential tasks as assigned.
Equipment Used: Computers calculators telephone typewriter and printers.
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Physical Requirements of the Job:
While performing the duties of this job the employee is occasionally require to stand; walk; sit; use hands to finger handle or feel objects tools or controls; reach with hands and arms; climb stairs; balance; stoop kneel crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision distance vision color vision depth perception and the ability to adjust focus.
By applying for this position I hereby acknowledge that I have read the job description for the position understand the description and have the ability to perform the necessary functions as detail above.