Extending the Reach of e-Services
Anyone who wishes to transact online with the Government needs to be provided with easy and convenient access to do just that, regardless of whether he or she has the means to do so. CitizenConnect and BizHelper are initiatives that are aimed at achieving these targets. Citizens without access to the Internet can use facilities at CitizenConnect Centres in their neighbourhood Community Clubs for free to transact with the Government. Dedicated service staff will also be at hand to assist citizens and customers in using these e-services. Similar helper services are also available for business owners for a nominal fee at privately-run BizHelper Centres.