Most problems that happen when buy movies tickets online is that you don’t get the correct amount of the tickets or not getting seat when walk into the cinemas. Some cinemas hardly do anything about it, they sometimes get you to watch the next times that a movie is on. In some cases that customer not very happy with what had happened the staff had to refund the money back to customer. There’re quite number of cinemas that do the refund for customer but let the customer get in cinemas ans watch movies for free, depend on how big the problems between customers are. Some places give out gift card or gift vouchers to customer and lets the customer had free foods and drinks instead of free tickets to bring back customer moods and less complaining.