The research identified salient information that may impact expatriate hotel managers in Jamaica and which also could have implications for Jamaica as an expanding hospitality market. Some issues experienced by the expatriate managers were unique and dependent upon the organizational culture, location, management style, and other factors.
The demographic characteristics of the participating general managers are listed in Table 1. The number of years they worked as a general manager overall as well as the number of years working in Jamaica, their country of origin, and whether they had worked in the Caribbean previously are included as well.