As you are aware & concern with Inbound Delinquent for our country and needs CSR keep follow with customer.
Since we are unable to tracking delinquent data for Tips&Hutchison because of there are no show in the report.
I feel OPS should to be take faster action than this. Please noted that this is not only CSR duties, we would like operation hand to help us.
Please support us to discuss with LCB staff for this situation.