Six reasons why information systems are so important for business today include:
• Operational excellence
• New products, services, and business models
• Customer and supplier intimacy
• Improved decision making
• Competitive advantage
• Survival
Information systems are the foundation for conducting business today. In many
industries, survival and even existence without extensive use of IT is inconceivable,
and IT plays a critical role in increasing productivity. Although information
technology has become more of a commodity, when coupled with complementary
changes in organization and management, it can provide the foundation for new
products, services, and ways of conducting business that provide firms with a
strategic advantage.