A conceptual model is developed and empirically tested, examining the relationships among the sales management
control system, sales territory design, salesforce behavior and outcome performance, and sales organization effectiveness
constructs. A sample of 58 Australian chief sales executives and 146 field sales managers was used to test the model. The
hypotheses based on the conceptual model were tested using LISREL 7. The test results were significant and in the direction
hypothesized. Managerial implications and research directions are discussed.