Questions for interaction and design What is the role of interaction design when people exert more control over their digital resources and tools? What will the toolkits of 2020 be like if they are to encourage new and creative uses? Can tools be developed that encourage good design? Questions of broader impact Who is accountable when amateurs build badly designed software? Who is responsible for having the ‘bigger vision’ of what technologies can do and should do? How will new forms of creative engagement change the role and ultimately the fate of the software developer, the designer and the usability engineer?