At DDI, we believe organizations are best served when they develop an approach for leaders to share results and create a meaningful action plan that is consistent and easy to execute without involving time-consuming training. To accomplish this objective, leaders need clear and detailed instructions and guidelines. For example, we use a four-step action planning process: STEP 1: EXAMINE Engagement Scores • Understand engagement scores before sharing them with others. • Consider the impact that you (the leader) have had in the level of engagement. • Look at the scores from the perspective of the staff. STEP 2: EXPLAIN/SHARE Results • Ensure staff has a clear understanding of the purpose and importance of increasing employee engagement. • Present results so that everyone will understand what the scores mean. • Encourage balanced discussion of strengths and opportunities for improvement. STEP 3: EXPLORE Possibilities • Get input on individual action plans that you are considering. • Lead brainstorming of actions that the group can undertake. • Consider impact and effort of various ways to increase engagement. STEP 4: EXCEED—To Go Beyond • Create meaningful action plans that require the group to “stretch” and grow. • Include short- and long-term action plans. • Anticipate obstacles or barriers to success.