Amending staffing ratios
Staffing ratios are partly determined by the ‘average’ level of need. In the event of a pandemic, most saw that this ratio may need to be reviewed (due to staff shortage) but paradoxically this will be done at a time when need is highest. It was recognized that amending staffing ratios would only be done under the guidance of the regulator. None of those interviewed had planned for curtailing or cutting ‘non-essential’ activities to reduce demands on staff; or to training non-clinical staff.