3.5.3 Reason Codes and Chargeback Rights
Chip technology does not introduce new chargeback reasons, except with
respect to chip or chip/PIN liability shifts as described in this section and
in section 3, MasterCard Message Reason Codes—Dual Message System
Transactions.
Otherwise, customers may initiate a chargeback for exactly the same reasons,
and using exactly the same procedures, as those for magnetic stripe transactions.
Customers participating in domestic or global chip or chip/PIN liability shifts or
the interregional Chip Liability Shift Program may use the following message
reason codes to chargeback counterfeit fraud or lost, stolen, or never received
card fraud transactions.