The Key performance indicators that are presented on the dashboard are:
Category personnel
o Driving hours of total paid hours
o On tour time of total working time (van tours and truck tours)
o Extra worked hours versus contract hours
o Development personnel downsize flexibility
o C-license drivers versus C-license vehicles
o Pieces delivered by non-DHL employees
Category Vehicles
o Utilization # DHL vehicles (vans and trucks)
o Volume size (m
2
) versus total floor space of deployed vehicles
o Average tours per vehicle
o Pieces delivered by non-DHL vehicles (van tours and truck tours)
Category buildings
o Utilization # terminal doors (van tours and truck tours)
o Utilization terminal floor truck tours Inbound process
o Utilization sorter (Inbound process and outbound process)