Dear Team,
FYI. How’s the brand is important to DHL.
“The DHL brand is strongly impacted by the daily interaction our customers have with our couriers, sales force and customer service – and also by the impression they get every time they see a DHL branded vehicle on the street, or drive past a DHL facility. This makes the brand our common asset and responsibility.
The DHL motto of “Are you ready to see a customer?” applies not just to couriers, but to all our facilities, vehicles and offices”.
Mr Hsu